Return Policy
Last updated: June 22, 2024

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Return of Faulty Goods:

Although we do our best to quality check each product prior to delivery, in the unfortunate event of receiving a damaged product, please log your return request within 28 days after receiving your order. Notify us within 5 days of delivery for a full refund or replacement. Notifications between 5 and 28 days are eligible for a replacement only. We will cover the return shipping cost for faulty products.

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Changed Your Mind:

If you change your mind, you can request a return for a full refund of the product value within 7 days of receiving your order. Return shipping costs will be the customer's responsibility.

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Contact Us:

Log your return request.

• By email: sales@rugitup.co.za

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